Last Updated: September 2023
Welcome to the Perro App!
This page tells you the terms on which you may use our mobile application, Perro App, (throughout these terms, known as the “App”), whether as registered user or guest. Please read carefully before use.
By downloading the App, you accept the terms and agree to obey them. If you don't accept them, please don't use the App.
We may update these terms from time to time, so please check back regularly as any updates will apply to your use of the App. Please note that the app store from which you downloaded the App (e.g. Apple App Store or Google Play) will also have terms and conditions, and will apply to your use of the App.
Perro App is a canine health and wellbeing app which offers you access to health, training and nutrition support.
You’ll see we also advertise the goods and services of partner brands. These will change from time to time and may include dog-friendly businesses, dog products, or anything else.
Perro App is operated by Eslignton Limited (trading as Perro), a limited company registered in England and Wales under company number 13643919. Our registered address is 61 Bridge Street, Kington, HR5 3DJ.
When you register for the App, you are known as a “user” in these terms and conditions.
When you register for the App, you are known as a “user” in these terms and conditions.When you sign up to the App, we will ask you to create an account with a username and password, or to leverage Apple, Google or social media login options. We will also ask you for various pieces of information, including your name, email address, home address, date of birth and information regarding your and your dog’s health and lifestyle. All of this information will be processed according to our privacy policy, which can be read here: Privacy Policy
You will require an iOS or android smartphone to download the App. Sorry, but we don’t officially support the Perro App on tablets, laptops, desktop PCs or anything other than compatible smartphones. If you try to use the Perro App with any of these other devices, it might work, but we won’t be able to offer you any support for it.
You have permission for temporary use of the App, but we can withdraw or change our service at any time without telling you and without being legally responsible to you.
You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).
If you allow anyone else to use the App, you must make sure that they read these terms first, and that they follow them. If you download the App onto someone else’s device, it is your responsibility to ensure you have that person’s permission.
Only use the App as allowed by law and these terms. If you don't, we may suspend your usage, or stop it completely.
We frequently update the App and make changes to it, but we don't have to do this, and material on the App may be out-of-date. No material on the App is intended to contain advice, and you shouldn't rely on it. We exclude all legal responsibility and costs for reliance placed on the App by anyone.
Where we roll out updates for the App, these will be to improve functionality and performance of the App, address security issues or reflect changes to the operating system. If you do not update the App when requested, it may no longer run as expected.
If you have any issues using the App, please contact us at anna@myperro.co.uk
If we need to contact you about anything, we will do so by using the email address associated with your account, or we may communicate with you through the App.
You can choose to use the App as a free user with limited access to our services under a “Freemium” tier or as a paid user, under a “Perro Health” subscription (“Subscription”).
With a Freemium Subscription, you will have access to certain elements of the App for free.
With the Perro Health Subscription, you will have access to all of our services within the App. Perro Health Subscriptions are only available to users within the United Kingdom.
You can choose to pay for your Perro Health Subscription monthly, bi-annually or annually in advance:
Monthly: your access to the App is charged at a price per month. We will bill you at the start of your Perro Health Subscription and again on the same date each month. Where the payment date doesn’t exist in a particular month, you will be billed on the day immediately after. For example, if you sign up on 10th June, the renewal payment will be taken on 10th July and if you sign up on 31st January, your monthly bill will be issued on 28th (or 29th) February.
Bi-annually: your access to the App is charged for the 6 month period. We will bill you at the start of your Perro Health Subscription and again on the same date every 6 months.
Annually: your access to the App is charged for the year. We will bill you at the start of your Perro Health Subscription and again on the same date annually.
All prices are inclusive of VAT.
Subscription payments are made in App, via your app store account. It is your responsibility to keep the payment method updated at all times and if your payment method expires, you must update it. If any payments cannot be taken, we will suspend or remove your access to the services within the App and we won’t be liable to you for the consequences of such suspension.
Your Perro Health Subscription will automatically renew for the same period of time at the end of each Subscription period. You can choose to cancel or downgrade to a Freemium Subscription at the end of any Subscription period provided you update your app subscription settings at least 24 hours’ prior to the end of your current Subscription period.
You cannot claim a refund if you pay for the Perro Health Subscription but don’t use it. However, we may grant refunds or credits on a case-by-case basis at our sole discretion. Our grant of a refund or credit in one instance does not obligate us to provide a refund or credit in the future, under any circumstances. If you cancel your periodic Perro Health Subscription, you will continue to have access to the service through the end of your current Subscription period.
Under consumer legislation, the App (and your Subscription) must be as described, fit for purpose and of satisfactory quality. If the App is faulty, you’re entitled to a repair or a replacement and if we can’t repair the fault within a reasonable time, we will refund you your Subscription fees. If you can show the fault with the App has damaged the device you used to access the App and that we haven’t used reasonable care and skill, you might be entitled to a repair or compensation.
Users with a Perro Health Subscription will have access to a 24/7 veterinary services provider through the App where appointments can be booked with a qualified veterinarian or veterinary nurse. This service is provided by a third party (“Third Party Provider”) and any procurement by you of services from them is solely between you and the Third Party Provider.
We are not responsible and will not be held liable in any respect for any aspect of any services that you may receive from the Third Party Provider, or any advice, descriptions, promises, or other information related to those services. If you do obtain services, you agree that we may provide any of your personal information we hold to the Third Party Provider, and any exchange of data or other interaction between you and the Third Party Provider is solely between you and them.
Consultations with the Third Party Provider are not intended to and should not replace consultations with your own veterinarian and you should discuss any advice or information you receive from the Third Party Provider with them.
Use of MyPerro required confirmation of a current MyPerro membership to receive the Services, which are operated by Royal College of Veterinary Surgeons (RCVS) registered veterinary professionals.
IF YOUR PET IS EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD SEEK IMMEDIATE EMERGENCY VETERINARY CARE.
The Services are not a replacement for emergency veterinary services, and it is to be used for general advice only and is not intended to replace a physical examination by a Veterinarian If you need emergency assistance, you should take your pet to the nearest emergency Veterinary Practice.
You agree that any advice provided via Vetsdirect’s team, is limited in the absence of hands-on examination of the pet. You hereby acknowledge and accept the limitations and risks of providing information relating to a pet that has not had a physical examination.
You agree that no Veterinarian-Client-Patient-Relationship (“VCPR”) is established in connection with the Services. You agree that a VCPR is only established with a hands-on visit to your veterinarian.
You should never disregard medical advice received from our primary Veterinarian(s) because of information provided to you through these Services.
The Services are designed to assist you with making care decision regarding your pet. Vetsdirect does not represent that any health, behaviour, wellness suggestions, or recommendations provided will be safe, appropriate, or effective for your pet. Any advice provided by Vetsdirect is for your decision support purposes to assist you in making a care decision for your pet only.
Vetsdirect staff cannot prescribe or recommend medications, provide diagnosis, provide “2nd opinions”, or provide any other medical advice that necessitates a corresponding physical examination and /or VCPR.
By supplying your telephone number and email address, you have given consent to be contacted at the number you provided (including via a video link and /or text message) so Vetsdirect team can assist you with your questions and you hereby expressly consent to any such communications and to have such calls monitored and/or recorded for record-keeping, compliance, security and staff training and quality purposes.
You may not record by video or audio, in whole or in part any consultation / interaction with Vetsdirect staff.
Where you reach set targets within the App, you may be entitled to a discount on the goods or services of brands that we have partnered with. Our marketing or promotion of the brands on the App is not an endorsement by us of the brand, its associates, or its goods or services. While we facilitate the discounts offered, we are not responsible for administering the discount to you, nor for ensuring that the brand honours the discount, nor for the goods or services purchased using the discount. We therefore recommend that you do your own research and ensure that those goods or services are suitable for you and your circumstances.
Claiming the discount will be subject to the brand's terms and conditions, which may include limitations and exclusions. Not all discounts and/or rewards may be available all of the time and/or available to users outside of the United Kingdom. Please carefully review the brand's terms and conditions and privacy notices before claiming the discount.
As part of the subscription to Perro Health, subscribers will also benefit from additional discounts. The specific T&Cs for two key discounts are:
Itch: Subscription orders only, offer available for up to 3 pets on your first month. Enter code at checkout. Free flea treatment includes p&p charge of £2.99 for first order, delivery is free for all future months.
Pooch & Mutt: For genuine new Pooch & Mutt subscription customers, excludes delivery fees, cannot be combined with cashback or any other discount or promotional code, and discount will end if Perro Health subscription is canceled.
Please note that we cannot represent you in any claim against any brand for its failure to honour the discount or for any other reason, and your only recourse in such an event would be to contact the brand directly. Finally, please use caution and discretion when interacting with brands and making purchases, as we are not responsible for any issues that may arise from such interactions.
One of the features of the App is the ability to share your location and user generated content (e.g. pictures) with the community, whether you’re on the move or you tag a place you’ve been. Posts on the social community page of the app will be visible by all Perro App users. This means that we will collect, process and share that location data, along with other kinds of personal data. We are committed to protecting the personal data that you choose to share with us when using the App. You must read our privacy policy to understand how we handle your personal data. The privacy policy is available at Privacy Policy
By downloading and using these App features, you are consenting to the sharing of your location data with others and with us.
You should be aware that transmission of information over the internet is never completely private or secure and that any information you send using the App or any service may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.
We are the owner or licensee of all intellectual property rights in the App (for example the copyright and any rights in the designs) and in any of the material posted on it. They are protected by copyright.
You are allowed to stream or download one copy of the App onto your personal device, for personal purposes only. Please note that each membership allows access for one person to use the App. You must not share your login details with any other person. If we believe you have done so, we can suspend or terminate your membership, without refund.
You agree that you will:
Not rent, lease, sub-license, loan or otherwise make available the App to any person without our prior consent;
Not copy our IP, except as part of the normal use of the IP
Not translate, merge, adapt, vary, alter or modify our IP, nor allow our IP to be incorporated into other programmes
Not disassemble, decompile, reverse engineer or create derivative works from the App; and
Comply with all applicable law when using the App.
If you breach these terms, you may lose your right to use our App, and must destroy or return any copies you have made.
When using the App, you must not:
Use the App in an unlawful manner or act fraudulently or maliciously (including inserting malicious code into the App);
Infringe our intellectual property rights or that of a third party;
Transmit anything which is defamatory, offensive or otherwise objective;
Use the App in a way that could damage, disable, overburden, impair or compromise our systems; or
Collect or harvest information from the App to attempt to decipher any transmissions to or from our servers.
We do not guarantee the accuracy of material on the App. As far as legally possible, we exclude legal responsibility for the following:
Any loss to you arising from use of the App
Loss of income, profit, business, data, contracts, goodwill or savings.
We also exclude, as far as legally possible, all terms and warranties or promises implied by law or by statutes.
We don't exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.
You understand and agree that the information and guidance provided in our App is for informational purposes only. We do not warrant that any wellbeing or fitness information or nutritional information is tailored to your pet or suitable for your particular circumstances.
We are not medical professionals, and do not purport to provide medical advice to you as part of your use of the App. We do not warrant that the App is suitable for particular health conditions
You understand that you are solely (a) responsible for your own and your pet’s health and wellbeing at all times and (b) liable for any physical or other injury that may occur as a result of following our programme and/or using our App. The content and information provided on the App is for general purposes only and should not be a substitute for professional advice from a medical or other professional. You should always seek the advice of a qualified medical professional if you have questions regarding your pet’s health or a medical condition. Please do not ignore professional advice or wait or refuse to obtain it because of something you have read or seen on the App.
If you upload material to the Perro App and we do not deem your usage to be acceptable, we can remove the content and end your use of the App.
Material that you upload will be regarded as non-confidential and not owned. This means that we can copy it, distribute it, and show it to other people for any purpose. You agree that if anyone else claims to own the material, or says that it breaches their rights, we can give them your identity.
We won't be legally responsible to anybody for the accuracy of material that you upload to the App, and we can remove it at any time.
If you do anything which is a criminal offence under the Computer Misuse Act 1990, your right to use the App will end straightaway. We will report you to the relevant authorities and give them your identity.
Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material.
You must not try to get access to the App or server or any connected database or make any 'attack' on the App. We won't be legally responsible to you for any damage from viruses or other harmful material that you pick up via the App.
Links from the App to other websites are for information only. We don't control them and don't accept responsibility for other websites or any materials found upon them or any loss you suffer from using them.
We change these terms from time to time and you must check them for changes because they are binding on you.
If there is a dispute arising out of these terms, the English courts will deal with it. English law applies to these terms and conditions.
If you have any questions or comments about these Terms of Use, or matters generally, please contact us at anna@myperro.co.uk. You can also use this email address if you wish to request a copy of the personal data we hold about you or to request your account to be deleted.
Perro is licensed to You (‘End-User’) by Eslington Limited t/a Perro, a company registered in England and Wales under company number 13643919 with its registered office at 61 Bridge Street, Kington, HR5 3DJ, England ('Licensor'), for use only under the terms of this Licence Agreement. Our VAT number is GB397082657.
By downloading the Licensed Application (as defined hereafter) from Apple's software distribution platform ('App Store') and Google's software distribution platform ('Play Store'), and any update thereto (as permitted by this Licence Agreement), You indicate that You agree to be bound by all of the terms and conditions of this Licence Agreement, and that You accept this Licence Agreement. App Store and Play Store are referred to in this Licence Agreement as 'Services'.
The parties of this Licence Agreement acknowledge that the Services are not a Party to this Licence Agreement and are not bound by any provisions or obligations with regard to the Licensed Application, such as warranty, liability, maintenance and support thereof. The Licensor, not the Services, is solely responsible for the Licensed Application and the content thereof.
This Licence Agreement may not provide for usage rules for the Licensed Application that are in conflict with the latest Apple Media Services Terms and Conditions and Google Play Terms of Service ('Usage Rules'). Licensor acknowledges that it had the opportunity to review the Usage Rules and this Licence Agreement is not conflicting with them.
Perro, when purchased or downloaded through the Services, is licensed to You for use only under the terms of this Licence Agreement. The Licensor reserves all rights not expressly granted to You. Perro is to be used on devices that operate with Apple's operating systems ('iOS' and 'Mac OS') or Google's operating system ('Android').
1. THE APPLICATION
Perro ('Licensed Application') is a piece of software created to help dog owners provide great care for their dog and customised for iOS and Android mobile devices ('Devices'). It is used to track and monitor Your dog's activity, engage with training videos and earn rewards with external commercial partners.
2. SCOPE OF LICENCE
2.1 You are given a non-transferable, non-exclusive, non-sublicensable licence to install and use the Licensed Application on any Devices that You own or control and as permitted by the Usage Rules, with the exception that such Licensed Application may be accessed and used by other accounts associated with You via Family Sharing or volume purchasing.
2.2 This licence will also govern any updates of the Licensed Application provided by Licensor that replace, repair, and/or supplement the first Licensed Application, unless a separate licence is provided for such update, in which case the terms of that new licence will govern.
2.3 You may not share or make the Licensed Application available to third parties (unless to the degree allowed by the Usage Rules, and Licensor’s prior written consent), sell, rent, lend, lease or otherwise redistribute the Licensed Application.
2.4 You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Application, or any part thereof (except with Licensor’s prior written consent).
2.5 You may not copy (excluding when expressly authorised by this licence and the Usage Rules) or alter the Licensed Application or portions thereof. You may create and store copies only on devices that You own or control for backup keeping under the terms of this licence, the Usage Rules, and any other terms and conditions that apply to the device or software used. You may not remove any intellectual property notices. You acknowledge that no unauthorised third parties may gain access to these copies at any time. If You sell Your Devices to a third party, You must remove the Licensed Application from the Devices before doing so.
2.6 Violations of the obligations mentioned above, as well as the attempt of such infringement, may be subject to prosecution and damages.
2.7 Licensor reserves the right to modify the terms and conditions of licensing at any time.
2.8 Nothing in this licence should be interpreted to restrict third-party terms. When using the Licensed Application, You must ensure that You comply with applicable third-party terms and conditions.
3. TECHNICAL REQUIREMENTS
3.1 Licensor attempts to keep the Licensed Application updated so that it complies with modified/new versions of the firmware and new hardware. You are not granted rights to claim such an update.
3.2 You acknowledge that it is Your responsibility to confirm and determine that the Device on which You intend to use the Licensed Application satisfies the technical specifications mentioned above.
3.3 Licensor reserves the right to modify the technical specifications as it sees appropriate at any time.
4. MAINTENANCE AND SUPPORT
4.1 The Licensor is solely responsible for providing any maintenance and support services for this Licensed Application. You can reach the Licensor at the email address listed in the App Store or Play Store overview for this Licensed Application.
4.2 The Licensor and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.
5. USE OF DATA
You acknowledge that Licensor will be able to access and adjust Your downloaded Licensed Application content and Your personal information, and that Licensor's use of such material and information is subject to Your legal agreements with Licensor and Licensor's privacy policy, which can be found in the Licensed Application.
You acknowledge that the Licensor may periodically collect and use technical data and related information about Your device, system, and application software, and peripherals, offer product support, facilitate the software updates, and for purposes of providing other services to You (if any) related to the Licensed Application. Licensor may also use this information to improve its products or to provide services or technologies to You, as long as it is in a form that does not personally identify You.
6. USER-GENERATED CONTRIBUTIONS
The Licensed Application may invite You to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide You with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to the Licensor or in the Licensed Application, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, 'Contributions'). Contributions may be viewable by other users of the Licensed Application and through third-party websites or applications. As such, any Contributions You transmit may be treated as non-confidential and non-proprietary. When You create or make available any Contributions, You thereby represent and warrant that:
1. The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of Your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
2. You are the creator and owner of or have the necessary licences, rights, consents, releases, and permissions to use and to authorise the Licensor, the Licensed Application, and other users of the Licensed Application to use Your Contributions in any manner contemplated by the Licensed Application and this Licence Agreement.
3. You have the written consent, release, and/or permission of each and every identifiable individual person in Your Contributions to use the name or likeness or each and every such identifiable individual person to enable inclusion and use of Your Contributions in any manner contemplated by the Licensed Application and this Licence Agreement.
4. Your Contributions are not false, inaccurate, or misleading.
5. Your Contributions are not unsolicited or unauthorised advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
6. Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libellous, slanderous, or otherwise objectionable (as determined by us).
7. Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
8. Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
9. Your Contributions do not violate any applicable law, regulation, or rule.
10. Your Contributions do not violate the privacy or publicity rights of any third party.
11. Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
12. Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
13. Your Contributions do not otherwise violate, or link to material that violates, any provision of this Licence Agreement, or any applicable law or regulation.
Any use of the Licensed Application in violation of the foregoing violates this Licence Agreement and may result in, among other things, termination or suspension of Your rights to use the Licensed Application.
7. CONTRIBUTION LICENCE
By posting your Contributions to any part of the Licensed Application or making Contributions accessible to the Licensed Application by linking Your account from the Licensed Application to any of Your social networking accounts, You automatically grant, and You represent and warrant that You have the right to grant, to the Licensor an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and licence to host, use copy, reproduce, disclose, sell, resell, publish, broad cast, retitle, archive, store, cache, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, Your image and voice) for any purpose, commercial advertising, or otherwise, and to prepare derivative works of, or incorporate in other works, such as Contributions, and grant and authorise sublicences of the foregoing. The use and distribution may occur in any media formats and through any media channels.
This licence will apply to any form, media, or technology now known or hereafter developed, and includes our use of Your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images You provide. You waive all moral rights in Your Contributions, and You warrant that moral rights have not otherwise been asserted in Your Contributions.
We do not assert any ownership over your Contributions. You retain full ownership of all of Your Contributions and any intellectual property rights or other proprietary rights associated with Your Contributions. The Licensor is not liable for any statements or representations in Your Contributions provided by You in any area in the Licensed Application. You are solely responsible for Your Contributions to the Licensed Application and You expressly agree to exonerate the Licensor from any and all responsibility and to refrain from any legal action against the Licensor regarding Your Contributions.
The Licensor has the right, in its sole and absolute discretion, (1) to edit, redact, or otherwise change any Contributions; (2) to recategorise any Contributions to place them in more appropriate locations in the Licensed Application; and (3) to prescreen or delete any Contributions at any time and for any reason, without notice. The Licensor has no obligation to monitor Your Contributions.
8. LIABILITY
8.1 The Licensor does not exclude or limit in any way its liability to You where it would be unlawful to do so. Nothing in this Licence Agreement seeks to limit or exclude the Licensor’s liability for: (i) death or personal injury caused by its negligence (including that of its employees, agents or subcontractors); (ii) fraud or fraudulent misrepresentation; (iii) breach of the terms implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or (v) any other matter in respect of which liability cannot be excluded or restricted by law.
8.2 The Licensor will not have any liability to You for any loss of profits, loss of business or loss of business opportunity, or for any business interruption.
8.3 The Licensor shall not be liable in contract, tort (including negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise to You or any third party for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with Your use of the Licensed Application. In particular, the Licensor excludes legal responsibility for any indirect, special or consequential loss or damage.
8.4 The Licensor’s legal responsibility to You under this Licence Agreement shall be limited to directly foreseeable loss if You are a consumer, and £500 if You are a business user.
8.5 Licensor takes no accountability or responsibility for any damages caused due to a breach of duties according to Section 2 of this Licence Agreement. To avoid data loss, You are required to make use of backup functions of the Licensed Application to the extent allowed by applicable third-party terms and conditions of use. You are aware that in case of alterations or manipulations of the Licensed Application, You will not have access to the Licensed Application.
9. WARRANTY
9.1 Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, or any other malware at the time of Your download. Licensor warrants that the Licensed Application works as described in the user documentation.
9.2 No warranty is provided for the Licensed Application that is not executable on the device, that has been unauthorisedly modified, handled inappropriately or culpably, combined or installed with inappropriate hardware or software, used with inappropriate accessories, regardless if by Yourself or by third parties, or if there are any other reasons outside of the Licensor’s sphere of influence that affect the executability of the Licensed Application.
9.3 You are required to inspect the Licensed Application immediately after installing it and notify the Licensor about issues discovered without delay by email provided in the 'Contact Us' section of this policy. The defect report will be taken into consideration and further investigated if it has been emailed within a period of 1 days after discovery.
9.4 If the Licensor confirms that the Licensed Application is defective, it reserves a choice to remedy the situation either by means of solving the defect or substitute delivery.
9.5 In the event of any failure of the Licensed Application to conform to any applicable warranty, You may notify the Services store operator, and Your Licensed Application purchase price will be refunded to You. To the maximum extent permitted by applicable law, the Services store operator will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other losses, claims, damages, liabilities, expenses, and costs attributable to any negligence to adhere to any warranty.
10. PRODUCT CLAIMS
The Licensor and the End-User acknowledge that the Licensor, and not the Services, is responsible for addressing any claims of the End-User or any third party relating to the Licensed Application or the End-User’s possession and/or use of that Licensed Application, including, but not limited to:
(i) product liability claims;
(ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and
(iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with Your Licensed Application’s use of the HealthKit and HomeKit.
11. LEGAL COMPLIANCE
You represent and warrant that You are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a 'terrorist supporting' country; and that You are not listed on any US Government list of prohibited or restricted parties
.12. CONTACT INFORMATION
For general inquiries, complaints, questions or claims concerning the Licensed Application, please contact:
anna@myperro.co.uk
61 Bridge Street
Kington
HR5 3DJ
England
13. TERMINATION
The Licence Agreement is valid until terminated by the Licensor or by You. Your rights under this Licence Agreement will terminate automatically and without notice from the Licensor if You fail to adhere to any term(s) of this Licence Agreement. Upon termination, You shall stop all use of the Licensed Application, and destroy all copies, full or partial, of the Licensed Application.
14. THIRD-PARTY TERMS OF AGREEMENTS AND BENEFICIARY
The Licensor shall comply with applicable third-party terms of agreement when using Licensed Application.
In Accordance with Section 9 of the 'Instructions for Minimum Terms of Developer's End-User Licence Agreement', both Apple and Google and their subsidiaries shall be third-party beneficiaries of this End User Licence Agreement and — upon Your acceptance of the terms and conditions of this Licence Agreement, both Apple and Google will have the right (and will be deemed to have accepted the right) to enforce this Licence Agreement against You as a third-party beneficiary thereof.
15. INTELLECTUAL PROPERTY RIGHTS
The Licensor and the End-User acknowledge that, in the event of any third-party claim that the Licensed Application or the End-User's possession and use of that Licensed Application infringes on the third party's intellectual property rights, the Licensor, and not the Services, will be solely responsible for the investigation, defence, settlement, and discharge or any such intellectual property infringement claims.
16. APPLICABLE LAW
This Licence Agreement and any non-contractual obligations arising hereunder, shall be governed by, and interpreted according to the law of England and Wales and all disputes arising under this Licence Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.
17. MISCELLANEOUS
17.1 If any of the terms of this Licence Agreement should be or become invalid, the validity of the remaining provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.
17.2 Collateral agreements, changes and amendments are only valid if laid down in writing. The preceding clause can only be waived in writing.
17.3 The Licensor reserves the right to change and amend this Licence Agreement from time to time. You should check back regularly to ensure You are reading the most up to date version of this Licence Agreement, as the same will apply to Your use of the Licensed Application at all times.
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